Please do get in touch!
We'd love to hear from you - please use the form to send us your message or ideas.
info@scheinenjewelry.com.
Tel / Whatsapp / Wechat: (852) 5510 4113
Return or Exchanges
You can use the form for return and exchange purpose. To start a return or exchanges service. Please provide three important informations:
1). Reason for return or exchange.
2). Order number
3). Date of purchase.
To checkout your order number and Date of purchase, login to your account and view "ORDER HISTORY". Your order number have format look like: SCH1XXX.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. For more information in return or exchanges, please checkout our
return policy.